Notifications

Sunday 03 March 2024


Sunday 03 March 2024

CBUAE: "FATF" Announcement of UAE Completion of the Requirements is a Testament of Concerted National Efforts to Combat Money Laundering and Terrorism Financing

Press Release

Tuesday 06 February 2024


Tuesday 06 February 2024

CBUAE revokes the licence and registration of Smart and Secure Insurance Agent

Press Release

Monday 05 February 2024


Monday 05 February 2024

CBUAE launches the fifth cohort of the Executive Certificate for Risk-Based Supervision Professionals

Press Release

Wednesday 31 January 2024


Wednesday 31 January 2024

CBUAE Maintains the Base Rate at 5.40%

Press Release

Tuesday 30 January 2024


Tuesday 30 January 2024

CBUAE imposes a financial sanction of AED 1.2 million on an insurance company operating in the UAE

Press Release

Monday 29 January 2024


Monday 29 January 2024

Mansour bin Zayed witnesses UAE Central Bank's Golden Jubilee

Press Release

Tuesday 16 January 2024


Tuesday 16 January 2024

Summary Report - Monetary Banking Developments - November 2023

Press Release

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Consumer

The Consumer Protection Department works to protect consumers from financial misconduct through education, policymaking and compliance monitoring.

One of the key pillars of consumer protection is to ensure financial inclusion and awareness of all consumers. Financial consumer awareness is a key objective of the CBUAE, which CBUAE works towards actively and is implementing various initiatives to promote awareness and inclusion among the consumers.

 

CBUAE also maintains oversight over licensed financial institutions and insurance companies to ensure good market conduct and that the institutions implement good consumer protection practices.


If you have a complaint related to your Licensed Financial Institution or Insurance Company, please visit www.sanadak.gov.ae

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Last updated on: Thursday 07 March 2024

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